McDonald's assignment

I went to a McDonald’s restaurant which is located in 3rd avenue Manhattan. This McDonald’s is small but is nicely kept. When I come in, I saw a McDonald’s staff is cleaning the table and the chairs. I look around the whole place, there are about 7 - 8 people working. It’s not very crowded at this time since rush hour is already past. The cashiers up there are waiting to accept orders so he says hello to me and ask me what I want.
Then I place my order. I told him that I need a small hamburger with 4 pickles, a small fries with no salt and well done, and finally I want my receipt. Then he asked me anything else. I ask him if I could get a receipt first before I pay the order. He said he could not print out the receipt before I finish paying my order. I told him that I need a receipt which shows a hamburger with 4 pickles on it and a small fries with no salt and well done. He was confused. He told me that he would help me with this special order and he would not charge any addition on this order. I thought he was confused at what I am asking for, so I explain to him. I told him I didn’t mean that. I just want my receipt with my order clearly printed on it. It’s important. He said all right and told me that he has to talk to the manager first. He told me to wait a minute. Then he went back to the kitchen and talked to a lady at the back. I believed the lady there is the manager in this restaurant. After a while the manager and he came back and asked me my order again: ”you want a hamburger with 4 pickles and small fry no salt well done?” I nod and said yes. Then she asked me if I need anything else. I said no. Then she told me that the small fries with no salt and well done cannot be printed on the receipt. I told her that this is very important. She looked at me and said sorry that she can’t solve this technical problem. She told me if I wish she can write this for me. So I agreed. She then shows the cashier how to print out this receipt. I saw her pushing the button on the screen and the cashier was carefully watching and listening to her.
I used my credit card to pay my order. The manager wrote down the word 4 and no salt well done on the receipt and gave it to me. Then she went back to the kitchen and asked two staffs working there to make a specially order of 4 pickle hamburger. The cashier went to the French fries machine and pick up a small fries that all has been ready cooked. I asked him can you make some fresh fries for me. He said it’s ok but I had to wait a few more minutes. I said fine I’ll wait. He asked another staff who was arranging things there to cook some more fries. That staff picked out a large bag of frozen fries and put them into the oil. In less than a minute the hamburger is already done. The cashier gave me the hamburger and told me that my fries would be soon ready also. Then he helped next customer and after a while he gave me the fries and said have a nice day. I said thank you. The whole process took in less than 5 minutes.
The overall experience is pleasant even thought at the beginning we misunderstood each other. There are 5 people involve in this special order. The cashiers are mainly responsible for taking customers orders and try to satisfy what customers need. However, in a special case of handing this kind of order, they show a lack of special training at taking special orders and they need the help of the manager. After they solve this difficulty, the whole order and management process is smooth. They simply communicate each other on how to get the job done. They divide the work to different people and everyone response to what their positions need to. The time that they handle special order is acceptable. However, I believe this would be getting worse during rush hour when people come here all want their special order. Even though this is the case that is less likely to happen, I think they have to improve their ability in handling special order from customers.

Go for the future

The movie that we saw on the class inspires us a lot. Vision that we have today would definitely guide us to the future we have. When I become aware of my childhood, my parents wanted me to get the best possible education I could. At that time I didn’t realize how important it was. The only thing I needed to please them was to study hard and gave them the best grade at school. I wasn't aware why parents always hope their children to be best of all. Of course they want me to be the best, but not every child has the ability to get pleasant result even though they tries hard to.
Now I become realize what my parents ask me to. My parents are trying to create a vision that I must try hard to be succeed in something. It's not only because of the grade at school. They want me to learn and try to do the best I can. Imagine when you graduate and try to find a job, companies always prefer students with better education or higher GPA even though they have little or no experience. I think they not only look for students who have higher GPA but also look for those who would treat their work seriously, with efforts and focus, like the way we go to college and study hard for good grade. The vision of success is always accomplished by the efforts that we paid. Small effort makes big change. We must work hard from now and in the future.
The first thing I must accomplish is to graduate from this college. Do as best as I can even though I am not a native and language becomes my most difficulty here. I have a vision that one day I could have my dream house and a car which I could use it to travel around the country. Now this dream is still impractical but with action I think it would become closer and closer. I would also try some internships first at college, because I think this is a good way to earn experience. Then I would try to get a full time job as soon as I could. I know that we have been through economic difficulty and it’s not realistic for graduated students to get a high paid job. But every effort I make would definitely changes somthing. I believe if I work hard enough and I would finally get what I want. Just like the others who could find their American Dreams here in this nation.